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Drs. Lester and Christine Woods on the cover of COMO Business Times' Relationship Issue
Monday, February 26, 2024
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Jared Klarfeld

Regional Director of Sales, Chesterfield Hotels Inc, The Broadway – A DoubleTree by Hilton and Hampton Inn & Suites – Columbia

Jared has seen every line-level position in his 12-plus years in the hospitality and hotel industry.

“I have been a valet, front desk agent, housekeeper, and every management position in between. I was fortunate enough to be promoted to the position of assistant general manager of The Broadway when I was 24 years old, where I directly oversaw all areas of operation, human resources, and accounting while directly overseeing a team of 150 employees,” Jared says. “It had always been my goal to be a general manager before I was 30 and I was able to accomplish this at the age of 28. After about a year in these positions, I was contacted by The Broadway and asked about my interest in returning to take on the role as regional director of sales. While I was limited in my sales experience, I was excited for the opportunity to have been considered and eager to directly oversee not one but two hotels in a city that I was so passionate about.”

Jared says that two life principles he has adopted over his career are that “everything happens for a reason,” and to always consider that every moment is a “defining moment.” Jared says, “These have allowed me to remain flexible and understanding, and continue to provide memorable moments to all my guests. Some things in life are just out of one’s control, but no matter what is thrown my way I must think tactfully and consider all perspectives. It is my job as a leader at my properties to take care of my employees, guests, and the hotels.”

Jared’s friend and general manager, Aric Jarvis, says “He has been in his new role a little over a year and has grown the hotel’s rev-par by 27 percent over last year. His sales efforts continue to break company records. Jared is highly respected by his colleagues, and he is always thinking about others before himself. He is a true asset to any company and has propelled his hotels to heights that some didn’t think were possible.”

The respect is mutual as Jared credits Aric as one of his greatest mentors, calling Aric “my greatest mentor and closest friend.”

“Aric has been a part of my hospitality career since the opening of The Broadway. He has guided me and provided both professional and personal advice at every turn,” Jared says. “He continues to mentor me and help develop me to not just be the best director of sales, but the best leader and co-worker to my colleagues.” 

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