This story was originally published in the June 2025 issue of CBT.
Elevate logo - blue and black arrow in left corner

At GFI Digital, we simplify the technology your business depends on—copiers, managed print, advanced technology, and managed network services. Now, we’re bringing that same expertise and integration to communication.  

Too many organizations juggle separate providers for phones, IT, and office technology. The result? More complexity, inconsistent support, and reduced productivity. . 

Our Solution 

Elevate by GFI Digital combines voice, video, messaging, and collaboration tools into a single cloud-based platform—fully integrated with your existing infrastructure and backed by our trusted local, U.S.-based support team. 

 

Mobile phone, laptop, and office phone layered next to eachother

 

We don’t just offer communication tools—we support them as part of your broader technology environment. 

What’s Included 

VoIP (Voice over Internet Protocol): Clear, internet-based calls from desktop phones, mobile apps, or softphones. 

Video Conferencing: HD video, screen sharing, and whiteboarding tools for effective virtual meetings. 

Instant Messaging & Presence: Quick chats, team updates, and availability indicators to keep work flowing. 

Unified Messaging: Access voicemail, email, and texts from one inbox—plus voicemail-to-email. 

File Sharing & Collaboration: Edit, access, and share documents securely within the platform. 

Mobile Integration: Stay connected from any device, anywhere. 

Contact Center Tools: Intelligent call routing, CRM integration, call history tracking, and AI-powered customer engagement tools to elevate your support experience. 

Artificial Intelligence: Boost productivity with generative AI features that help access information and streamline daily tasks, directly from the desktop or mobile app.  

Why It Matters 

Connected Communication: Phone, video, chat, and email—all unified to keep your teams connected, wherever they work. 

Simplified IT Management: One provider. Less complexity. Supported by the same responsive local team behind your office technology. 

Integrated Workspace: Seamless communication solutions that align with your existing hardware, software, and support structure. 

Scalable, Secure Solutions: Cloud-based tools that grow with your business while keeping your data safe and accessible. 

Let’s Simplify Communication —Together: With Unified Communications from GFI Digital, your phones, meetings, messaging, and collaboration tools all live in one place—managed by the partner that already supports your critical office systems. 

 

Bring everything under one roof. GFI Digital is your one partner for every solution.  

 

GFI Digital is a full-service provider of office technology, including multi-function copiers, printers, and information technology services. For more than 25 years, GFI Digital has grown into an industry leader in office technology, copiers, printers, data center, networking, security, and system administration. Having a passion for customer satisfaction has earned GFI Digital a reputation for customer service. We make technology simple! 

Picture of Bruce Gibbs

Bruce Gibbs

A Jefferson City, Missouri native with decades of experience in office technology, Bruce Gibbs founded GFI Digital with a vision of building a company defined by service excellence and strong relationships. Starting small, he grew GFI Digital into a regional powerhouse with multiple branch locations across the Midwest. Known for his ability to build highperforming teams and drive growth, Bruce remains committed to investing in people and preserving the family-owned culture that has shaped GFI Digital.